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GENERAL INSURANCE TESTIMONIALS




“We have been a client of Warren Saunders since 1998. As our business has expanded so has our need for insurance support and assistance. Warren Saunders always been there to assist, to provide guidance and savings. No matter what the situation is, they have always offered spot on advice and personalised service. We value our relationship and they have been a huge part of our growth.”

Geoff Amy
Chief Operating Officer - Logical Freight Solutions






"In the 12 years we have been dealing with Spyros and the Warrens Saunders team, we have always found the service to be very prompt and efficient and there is a quick turnaround between query to providing advice/answers to questions. Warrens Saunders are always looking to achieve the best outcome or a better deal for us. We would thoroughly recommend them to anyone.”

Lily Jankulovski
Managing Director - Marco Polo Foods Pty Ltd





"When we first talked to Warren Saunders ten years ago, they provided a very competitive quote but more importantly they did everything they could to win our business and save us some money. From our experience, Warren Saunders is a very well run company, efficient, with a strong focus on service. Regardless of who we talk to, we are always taken care of with urgency and professionalism. We would thoroughly recommend them to anyone.”

Matthew Shelley
Manager - Berts Soft Drinks






Warren Saunders Insurance Brokers have acted as the insurance broker for Campbelltown Catholic Club and our various businesses (Aquafit, Rydges Campbelltown and Campbelltown Golf Club) for in excess of 10 years.

Having the appropriate types and levels of insurance cover in place is a fundamental element of the Club’s risk mitigation strategy. In this regard, Warren Saunders bring a wealth of knowledge and expertise to ensure that our unique needs as a licensed club, hotel, fitness centre and golf club are met.

Warren Saunders, and our Account Manager John Fallon, have a sound understanding of the various industries that the Club is involved in and regularly provides the Club with updates on market and industry trends. We are very comfortable that Warren Saunders are always working to achieve the best outcome for our businesses from an insurance viewpoint.

We are particularly impressed with the high level of integrity and transparency in all our dealings. The Club also benefits from the personal service provided by John and the Warren Saunders team, with John attending regular meetings at the Club, providing training and information sessions to our staff members, and always generous with his time whether it be on the telephone or face to face.

Roger Cubitt
Executive Manager Finance & Administration - Campbelltown Catholic Club





I was the Group Finance Director of HPA from 1991 until 2nd November, 2007. During this time I was the chief financial officer of the company and I was either directly in charge of the insurance function for HPA or had overall responsibility for this function. HPA was a publicly listed company, (ASX:HPX) and was taken over by Salmat Limited (ASX:SLM) on 2nd
November, 2007.

Warren Saunders Insurnace Brokers (Aust) Pty Ltd (WSIB) was HPA's insurance broker for the 17 years that I was Group Finance Director and in fact had been the incumbent for approxiamtely 5 years prior to my arrival.

HPA's main operations involved outsourced data processing, laser printing and mailing of customer communications like bills and statements. The company had a market capitalization of around $300 million, annual revenues of approximately 1,100 people and had offices in every state or territory in Australia except Tasmania.

WSIB managed all of the general insurance needs of HPA including our Motor Vehicle Fleet
Policy covering around 330 vehicles.

During the many years that I have been involved with WSIB I have been impressed with their professionalism, their knowledge of the insurance products and their customer service. The company has a very strong customer service focus and great depth of knowledge and expertise. There was never an occasion where we were unable to contact someone to assist. WSIB took the time to understand our business and our insurance requirements. I have no hesitation in recommending WSIB to any company.

Colin Wright
Former Group Finance Director of HPA and Former CFO of Salmat Limited, now retired.




" Warren Saunders Insurance Brokers have acted as brokers for St George Leagues Club for over 40 years and during that time the Club has been on fire at least once and flooded on another occasion. The service and advice provided by the Management and Staff of Warren Saunders Insurance Brokers has always been first class."

Danny Robinson
General Manager, St George Leagues Club Limited


     


“We are very conscious of the importance of maintaining quality cover whilst keeping a watchful eye on the cost of premiums, a balancing act capably handled by Warren Saunders Insurance Brokers.  We have been client’s for several years and have found them to be diligent, efficient and able to handle anything that we can throw at them.”

Phil Murrell
General Manager, Dick Smith Investments Pty Ltd


Let’s just say that 1am on Sunday 24th February 2013 was not a great time at Malabar RSL Club. What can only be described as a mini cyclone sliced a path of destruction through Malabar and right through the Club. Over 20 homes in the immediate area were damaged, trees and power poles were on the ground, most of the cars in the street were damaged to some extent and a few locals were sheltering in the Club as their homes were to dangerous to return to. To demonstrate the intensity of the storm a trampoline was wrapped around the top of a telegraph pole over 6 metres in the air.

On arriving at the Club at 1.20am after a call from a staff member who lives across the road I saw that the front doors had been torn off and one of the doors was 100 meters down the street. I then entered the club to see thousands of litres of water pouring through the bistro and a collapsed ceiling. Moving upstairs the sports bar had similar damage so I kept looking for the source of the water. The next level up was the auditorium and there was water coming through all over the ceiling, I then opened the door leading up to the roof and noticed that it was raining and I could see the sky. It soon became obvious that a large part of the Club roof was missing.

When the morning came it the damage was worse than what I first thought. The asbestos roof had one large part missing and a lot of what was torn off ended up coming back through the roof and making another large hole. This combined with the thousands of litres of water that ran through the 3 levels of the Club left me with no option other than to close the Club.

I called John Fallon from Warren Saunders Insurance on Sunday morning and he immediately got the wheels in motion. By lunch time Sunday, Vero the insurers had a builder on site and a plan was being put together to get the doors open as quickly as possible. That day the building was made safe and secure as well as testing organised to ensure the structure was safe and that all areas affected were tested for asbestos. By 6pm on Sunday the roof was secure and the building had a security guard out the front as we did not have a front door.

By Tuesday the ground and first floors were declared safe and the clean up was on, cleaners, asbestos experts, demolition people, painters, carpet cleaners, builders, roofers electricians just to name a few were all working to get the Club open by Friday. John was on site on Tuesday and ran through the insurance side of things with myself and the President answering all our questions. John had also secured the services of a professional to handle all the insurance claims for the Club and ensure that the Club received everything it was entitled to under the policy.

Come Friday morning we were able to open the Club doors again for our members. At the moment the entire ground floor is open and the sports bar is due to open in another two week with the auditorium still a few months away yet.

One week down the track the claim is well under way and the Club had already received a down payment of $25,000 on its business interruption. All up considering what happened it was a great response from all involved (excluding the building owner who we still have not even heard from) and I must thank John, all the staff from Warren Saunders and our insurer Vero for making everything happen so quickly and efficiently. While there is a lot of work ahead and many uncertain times it is good to know that at least our insurance is under control.

Brett Gibson
CEO – Malabar RSL Club





                                                       






Warren Saunders Insurance Brokers have been the provider for all CHOICE insurance needs since 2010. 
John Saunders and the team is an exemplary, professional and competitive firm, a partnership founded on trust, honesty and customer first. I feel totally confident in the capacity of Warren Saunders Insurance Brokers to provide and manage our insurance needs.

Vivien Power
Finance Manager






 
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